Support Ticket

Support ticket: #51

Name

MARCUS ROCHA

Email

wlippo@gmail.com

Date Submitted

12/22/2025

Status

Description

Subject: Production Deployments Stuck in Queue for 20+ Minutes - Paid Account Hello Vercel Support Team, I'm experiencing a critical issue with my production deployments being stuck in "Queued" status indefinitely on my paid account. Issue Details: - Project Name: travel-booking-platform - Account: wlippo10 (Paid Plan) - Issue Duration: 20+ minutes per deployment - Status Page: Shows "All Systems Operational" Affected Deployments: 1. Deployment ID: 3v3UNqaVA - Manual redeploy - Queued (created moments ago) 2. Deployment ID: J1iThn2bK - Commit c475722 - Queued (7+ minutes) 3. Previous deployments: 9ddb505, 94f2d9d, 4bc671d - All stuck in queue for 13+ minutes before cancellation Steps Already Taken: - ✅ Cancelled all queued deployments multiple times - ✅ Tried pushing new commits to trigger fresh deployments - ✅ Attempted manual redeployment from dashboard - ✅ Verified Vercel status page (all systems operational) - ✅ Confirmed local builds succeed (build time ~3 seconds) - ❌ All deployments continue to get stuck in "Queued" status Expected Behavior: As a paid account holder, deployments should process within 1-2 minutes and not remain queued indefinitely. Request: Please investigate why deployments are not processing and help resolve this issue urgently. This is blocking production updates to my live website. Recent Commits Being Deployed: - f92c760 - Bali internal linking implementation - 9ddb505 - Image path fix - 94f2d9d - November 2025 internal linking - c475722 - Deployment trigger (current) Thank you for your prompt assistance. Best regards, Marcus Rocha